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We recently saw this interesting negative (Two Star) review about microdermabrasion treatments at our Dallas practice posted on July 14, 2013 and we would like to address it.

First of all let’s be clear that Naila Malik MD skincare centers in Southlake and Dallas are Medical Offices and not ” spa”. All of our treatments, including microdermabrasion are results oriented medical treatments, performed with very high patient care and safety standards. Our midrodermabrasion unit is so powerful, it can only be used under physician supervision. Our treatment rooms have to be stripped down to maintain clean, germ free environment to prevent any possibility of skin infection. Our room lighting needs to be bright to be able to see skin lesions and skin response to the treatment for best results and for your safety. The focus of our micrdoermabrasion treatment is to meet clinically measurable treatment goals such as improvement in skin texture, fine lines, superficial imperfections, keratosis, cleaner pores, fewer breakouts etc.

In fact one of our patients recently told us what a difference she has noticed from her microdermabrasion treatments at our office, compared with so many other microdermabrasion treatments elsewhere. She was so pleased with her results, she has referred several of her friends to our practice. And we have many patients who have shared similar views over and over. We understand that we cannot meet EVERYONE’S goals with microdermabrasion alone even with the best of care due to differences in individual skin response to skin treatments. But we do not want to mislead you into thinking that we are a spa and that microdermabrasion is a pampering session.

In conclusion, if you are looking for a spa type pampering session, our medical microdermabrasion is not the right treatment for you. But if you are looking for results-oriented medical treatments, we will be glad to help you and we promise that you will not be disappointed!

We could not find any patient in our record system with the name used for this review, so if you are the reviewer and see this message, please feel free to contact us for any comments or questions. We will do our best to meet your expectations.